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Terms & Conditions

Welcome to Lokkisona.com, an online e-commerce store that provides customers with a convenient platform to purchase products for kids and parents. By accessing our website, you agree to comply with the following terms and conditions:


Product Information

We make every effort to ensure that the information on our website is accurate and up-to-date. However, we cannot guarantee the accuracy or completeness of product descriptions, prices, images, or any other information provided on the website.


Payment

We accept payment through multiple payment methods, including credit/debit card, mobile banking, and cash on delivery. By placing an order, you agree to pay the full amount for the products you have ordered.


Shipping and Delivery

We offer shipping and delivery services within Bangladesh. We strive to deliver products to our customers within the estimated delivery time. However, we are not responsible for any delays or issues that may arise due to circumstances beyond our control.


Delivery Charges

Inside Dhaka City Area:
Standard Delivery Charge : 80 Taka
Express Service (Same Day) : 130 Taka


Dhaka City Sub-area:
Standard Delivery Charge : 100 Taka


Whole Bangladesh (Out of Dhaka District)
Standard Delivery Charge 130 Taka


Returns and Refunds

If you receive a damaged, defective, or incorrect product, please contact our customer service team within 48 hours of delivery. We will make every effort to replace the product or issue a refund. We do not accept returns or exchanges for products that have been used or opened. Return Form Click Here.


User Accounts

To make purchases on our website, you must create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.


Intellectual Property

All content on our website, including product descriptions, images, logos, and trademarks, is the property of Lokkisona.com and is protected by copyright laws. You may not copy, reproduce, or use any content without our prior written consent.


Limitation of Liability

We are not liable for any damages, including but not limited to direct, indirect, incidental, punitive, or consequential damages, arising from your use of our website or your inability to access or use our website.


Governing Law

These terms and conditions are governed by the laws of Bangladesh, and any disputes arising from these terms and conditions will be resolved in accordance with the laws of Bangladesh.


Changes to Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time. It is your responsibility to review these terms and conditions regularly to stay informed of any changes.


By using our website, you agree to these terms and conditions. If you do not agree with any part of these terms and conditions, please do not use our website.